R Services Users

A mobile app that allows customers to access their services in an easy and intuitive manner

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Fiber-optic telecom provider launched a mobile app that enables its customers to check their data, voice or SMS usage, change price plans, download statements, etc. A native application, effective and intuitive for the customers of this company.

1. Objectives

What were their needs?

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Allow on-the-go account balance reports

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Provide Wi-Fi automatically in the whole area of influence

2. Strategy

Actions undertaken

  • - Implementation of a widget showing account balances
  • - Optimization of the Wi-Fi management tool
Strategy

3. Achievements

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R Cable customers informed of their usage

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R Cable customers have a 20GB limit per month

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